Backups Infrastructure Team Leader
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
As the Backups Infrastructure Team Leader, you’ll lead the Infrastructure team and report directly to the Director of Core Infrastructure. You’ll take ownership of Infrastructure project management, team development, and the creation of new policies and processes.
You’ll play a key role in working with Architects and Technical Directors to drive the technical roadmap for the team’s products. You’ll help ensure we’re continually pushing for innovation, staying ahead of industry changes, and maintaining stability and excellent service for our customers.
In this role, you’ll act as a key leadership figure—supporting the development of ANS infrastructure, helping your team members reach their full potential, and taking ownership of major incidents should they occur.
What will you do?
- Create an inspiring team environment with an open communication culture Provide ongoing development, support and feedback for your team members and engage in regular 121s.
- Motivate team members and recognise high performance and reward accomplishments.
- Listen to team members’ feedback and resolve any issues or conflicts.
- Create and maintain team specific processes from change control to documentation.
- Monitor team performance and report on metrics.
- Work in conjunction with our Infrastructure technical lead to drive technological innovation and best practice across our estate
- Participate in CAB as required
- Working with other team leaders identify and implement process and system improvements which contribute to overall business success.
- Maintain good interdepartmental relationships with other technical and commercial teams through regular interaction and collaboration.
- Working with your team and other senior figures around the business, building implementation roadmaps based on business priorities and collaborating on large infrastructure deployments
- Ensure successful project outcome through project tracking systems, monitoring of project progress and regular contact with Senior Infrastructure Engineers.
- Based on business requirements and needs build budget requirements for infrastructure developments on an annual bases.
- Maintain strong third party vendor relationships through regular interaction.
- Be an escalation point for the Infrastructure Team as required.
- Act as the central figure for managing minor and major incidents using a structured approach and cool head to resolve the issues
- Work in conjunction with the other infrastructure TLs and CAB team to implement effective risk reduction strategies and processes
What will you bring to the role?
- Past experience managing an infrastructure team supporting a large scale enterprise infrastructure
- Caring and motivational attitude to team management
- A drive to see you team succeed and extensive experience in developing team members and helping them grow in their roles
- Excellent communication skills with an ability to build strong relationships with customers and teammates
- Very good time management:
- Being able to manage multiple team projects simultaneously.
- Being able to organise and structure regular team meetings and 121s.
- Strong drive for customer care, in particular with unsettled customers
- Established history of managing relationships with vendors and industrial partners
- Experience in roadmap development and PoC implementation
- Previous experience as an infrastructure engineer working in a large scale enterprise or multi-tenant environment
Why work for ANS?
At ANS, we’ve created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion are what drive us every day. We are bold, courageous, and innovative – and we do it like no other. We invest in our people. In training, development, health and more – we give you the benefits and flexibility to maintain a happy work-life balance.
We’re proud of the inclusive, fun, dynamic environment we’ve created. It’s a safe space that works for all. You don’t have to be a techie to work in tech. Bring your authentic self and find your dream role here. Find out more at LinkedIn pages.
What’s in it for you?
With fantastic benefits, an inclusive culture, and a cool office space, we’re your kind of workplace.
Company benefits
- As standard: 25 days’ holiday, plus you can buy up to 5 more days
- A little extra: we’ll give you your birthday off, and an extra celebration day for whatever you want! Tying the knot? You get 5 days’ additional holiday in the year you get married. Oh, and 5 volunteer days!
- Private health insurance
- Pension contribution match and 4 x life assurance
- Flexible working and work from anywhere for up to 30 days per year (some exceptions)
- Maternity: 16 weeks’ full pay, Paternity: 3 weeks’ full pay, Adoption: 16 weeks’ full pay
- Company social events – get ready for a jam-packed calendar
- Electric car scheme
- 12 days of personal growth development time
ANS are an equal opportunities employer. We encourage diversity and anyone applying for a role at our organisation can be assured that their application will be treated fairly, regardless of age, disability, gender reassignment, gender expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex or sexual orientation. We sometimes ask for information relating to individuals for equal opportunities monitoring purposes only.
The Benefits
The Benefits
Work from anywhere
Private Medical
Pension Scheme
Life Assurance
Volunteer Days
Electric Vehicle Scheme
Personal Development Days
Ride to Work Scheme
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